Privacy and cookies policy

    1. Introduction

    2. We are committed to safeguarding the privacy of our website visitors and service users.
    3. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
    4. We use anonymous cookies on our website to improve your experience and our services. Your continued use of our website implies your consent to us storing these cookies on your device. No personally identifiable information is collected or sent to third parties through the use of such cookies. Our service partners may use 3rd party cookies, which can be used to remember your preferences across websites. Insofar as those cookies may be used to collect or share any personal information with us, we will ask you to consent to our use of those cookies when you first visit our website.
      Details of the cookies used by us and our service providers as well as information about how you can delete and/or block these cookies is outlined in Sections 12-15. If you do not agree to our use of cookies, please delete the cookies via your browser settings. Information on deleting and blocking cookies can also be found at (English): http://www.aboutcookies.org/how-to-delete-cookies/
    5. Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and the type of communications. You can access the privacy controls via https://www.cashbacker.com/account/settings.
    6. In this policy, "we", "us" and "our" refer to Cashbacker. For more information about us, see Section 16.

    1. How we use your personal data

    2. In this Section 2 we have set out:
      1. the general categories of personal data that we may process;
      2. in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
      3. the purposes for which we may process personal data; and
      4. the legal bases of the processing.
    3. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
    4. We may process your account data ("account data"). The account data may include your alias/username, name, email address, address, country of residence, profile picture, gender, date of birth, interests, IP address, geographical location, browser type and version, and operating system. The source of the account data is you and our website software. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, preventing fraud or misuse of our website and services, and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    5. We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    6. We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website and/or through the merchants and operators we promote on our website ("transaction data"). The transaction data may include your alias/username, and the transaction details. The transaction data may be processed for the provision of our cashback rewards and incentives, and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
    7. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
    8. We may process data about you which has been collected by third parties. This data may include your age, gender and interests. The source of this data is Google Analytics (Advertising Features). This data may be processed for the purposes of learning more about our visitors and their interests. The legal basis for this processing is consent.
    9. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
    10. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
    11. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
    12. Please do not supply any other person's personal data to us, unless we prompt you to do so.

    1. Automated decision-making

    2. We will use your personal data for the purposes of automated decision-making in relation to marketing relevant offers to you.
    3. This automated decision-making will involve processing your interests to determine relevant offers.
    4. The significance and possible consequences of this automated decision-making are receiving relevant communications from us (e.g. via email) where you have given us your consent to do so, and being shown relevant offers on our website.

    1. Providing your personal data to others

    2. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
    3. We may disclose your alias/username, name, email address or country of residence to our partners, namely the merchants and operators promoted on our website, insofar as reasonably necessary for the verification and approval of the deals you claim on our website.
    4. Financial transactions relating to your cashback incentives and rewards may be handled by our payment services providers, Skrill and PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payouts of cashback rewards and incentives, and dealing with complaints and queries relating to such payouts. You can find information about the payment services providers' privacy policies and practices at https://www.skrill.com/en/footer/privacypolicy/ and https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
    5. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

    1. International transfers of your personal data

    2. In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
    3. You acknowledge that personal data that you publish on our website or submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

    1. Retaining and deleting personal data

    2. This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
    3. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    4. We will retain your personal data as follows:
      1. your 'usage data' will be retained for a minimum period of 26 months following your first visit to our website, and for a maximum period of 26 months following your last visit to our website; and
      2. your 'account data' will be retained for as long as you have an active account with us, or for a maximum of 2 years if you have terminated your account.
      3. your 'publication data' will be retained indefinitely.
      4. your 'transaction data' will be retained for as long as you have an active account with us, or for a maximum of 2 years if you have terminated your account.
      5. your 'notification data' will be retained for as long as you are subscribed to our email notifications and/or newsletters, or for a maximum period of 1 month if you have unsubscribed from all email notifications and/or newsletters.
    5. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

    1. Security of personal data

    2. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
    3. We will store all your personal data on secure servers.
    4. Data that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
    5. You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    6. You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

    1. Amendments

    2. We may update this policy from time to time by publishing a new version on our website.
    3. We will notify you of significant changes to this policy by email and/or announcement on our website.

    1. Your rights

    2. In this Section 9, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
    3. Your principal rights under data protection law are:
      1. the right to access;
      2. the right to rectification;
      3. the right to erasure;
      4. the right to restrict processing;
      5. the right to object to processing;
      6. the right to data portability;
      7. the right to complain to a supervisory authority; and
      8. the right to withdraw consent.
    4. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
    5. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
    6. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
    7. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
    8. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
    9. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
    10. To the extent that the legal basis for our processing of your personal data is:
      1. consent; or
      2. that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
      and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
    11. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
    12. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
    13. You may exercise any of your rights in relation to your personal data by contacting customer support.

    1. Third party websites

    2. Our website includes hyperlinks to, and details of, third party websites.
    3. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

    1. Personal data of children

    2. Our website and services are targeted at persons over the age of 18.
    3. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

    1. About cookies

    2. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    3. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    4. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

    1. Cookies that we use

    2. We use cookies for the following purposes:
      1. status - we use cookies to help us to determine if you are logged into our website (cookies used for this purpose are: PHPSESSID); and
      2. personalisation - we use cookies to store information about the usage of our website, your preferences and to personalise our website for you (cookies used for this purpose are: _CBTRK).

    1. Cookies used by our service providers

    2. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    3. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is in an anonymous form and is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: _ga, _gat*, _gid. You can prevent your data from being used by Google Analytics by utilising Google Analytics' currently available opt-outs at: https://tools.google.com/dlpage/gaoptout/
    4. We use Google Analytics (Advertising Features) on our website, where you have given us your consent to do so. To determine your demographics and interests, Google will track your behaviour on our website and on other websites across the web using cookies. This behaviour tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests (but we do not publish interest-based advertisements on our website). You can view, delete or add interest categories associated with your browser, as well as opt out of ads personalisation tracking, by visiting: https://adssettings.google.com. You can also utilise the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996 and https://tools.google.com/dlpage/gaoptout/
    5. We use Cloudflare to optimise the performance of our website. This service uses cookies for security purposes. You can view the privacy policy of this service provider at https://www.cloudflare.com/privacypolicy/. The relevant cookies are: __cfduid.
    6. ‌We use Tawk to provide online chat support to our customers. This service uses cookies. You can view the privacy policy of this service provider at https://www.tawk.to/privacy-policy/. The relevant cookies are: TawkConnectionTime, __tawkuuid, Tawk_*.

    1. Managing cookies

    2. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
      1. https://support.google.com/chrome/answer/95647?hl=en (Chrome);
      2. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
      3. http://www.opera.com/help/tutorials/security/cookies/ (Opera);
      4. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
      5. https://support.apple.com/kb/PH21411 (Safari); and
      6. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
    3. Blocking all cookies will have a negative impact upon the usability of many websites.
    4. If you block cookies, you will not be able to use all the features on our website. Additionally, we will not be able to verify or approve your claims for cashback, points or other incentives offered as part of our service.

    1. Our details

    2. This website is owned and operated by Cashbacker (UK) Ltd trading as Cashbacker.
    3. We are registered in England and Wales under registration number 08238365, and our registered office is at 20-22 Wenlock Road, London, N1 7GU.
    4. Our principal place of business is at Office 3, First Enterprise, 6 Sherwood Rise, Nottingham, NG7 6JF.
    5. You can contact us using our website contact form at https://www.cashbacker.com/support.